Manage your booking
Add additional services, modify your flight, and get everything ready before you take off.
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You choose how you want to fly!
Customize your trip by adding additional services
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Additional baggage
Add carry-on, checked, or special baggage before your trip and avoid doing so at the airport.
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Añadir equipaje
Seat selection
Choose your seat in advance and secure your preferred location: window, aisle, or middle.
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Elegir asiento
Priority boarding
Board the plane earlier and organize your baggage with more time, especially if you need overhead space for your carry-on items.
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Comprar ya
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Upgrade to Business Class
Discover how to upgrade to Business Class and enjoy more comfort and space during your flight.
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Ascender ahora
VIP Lounges
Relax in comfortable spaces while you wait for your flight, with food and drinks included.
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Reservar ya
Earn miles
Add your Lifemiles number, earn miles when you fly, and get closer to your next destination.
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Conoce más
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Earn up to 5 qualifying miles per USD spent toward your Elite status by adding VIP lounges, travel assistance, seat selection, priority boarding, or a Business Class upgrade to your booking.
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Complete your trip
With our partners, get everything ready for your trip
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Hotel bookings
Earn or redeem miles with the Avianca Lifemiles hotels.
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Check.in
Alquiler de autos
Get around with up to 15% off with Rentalcars.com.
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Enregistrement
Tours y excursiones
Discover activities around the world with Civitatis.
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Enregistrement
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Terms and conditions additional services
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<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> Additional services are not reusable unless due to involuntary causes (situations beyond the control of the customer or the airline). </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> You will have the option to request a refund of the additional services you purchased and did not use, only if your fare is Flex or Business and if you requested the refund of the ticket to which they are associated, before the flight departure. Iké travel assistance continues to be refundable with an additional charge if coverage has not started, once the flight has started, no refunds are accepted. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> If you purchased baggage for a flight to or from the United States, and we were unable to provide the service, you can <a href="https://refunds.avianca.com/en/refund-request/">request the refund</a>. Learn about the <a href="https://ayuda.avianca.com/hc/en-us/articles/17061459607067">exceptions</a> where the request would not apply. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;"><b>Travel assistance:</b> check <a href="https://ayuda.avianca.com/hc/en-us/articles/13523002282651" target="_blank" style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important;">the conditions</a> </li>
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Earn Lifemiles with additional services
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<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> Additional services eligible for earning miles are: priority boarding, avianca Lounges, travel assistance, book your seat, empty seat, upgrade to Business Class. To earn your miles, make sure to include your Lifemiles number in the booking. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> This earn miles model will apply to additional services used on flights taken on or after 18 May 2021, regardless of the date of purchase. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> The Elite bonus will be awarded according to the Elite status of the member. See more <a href="https://www.lifemiles.com/landing/partners/airline/AV-elite?utm_source=avianca&utm_medium=referral&utm_campaign=beneficios_elite">information.</a> </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> Applies to any purchase channel (avianca.com, airports, points of sale, Contact Center, agencies) provided that the purchase is available at that channel. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> Miles will be earned per dollar spent. Does not apply to mileage redemptions. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> The fare in U.S. dollars ($) for calculating qualifying miles does not include fees, taxes or additional services. If you pay in a currency other than U.S. dollars ($), qualifying miles will be calculated based on the conversion rate in effect at the time of purchase. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> Your miles will be shown in your account up to 15 days after your flight. Once miles have been earned, Lifemiles program terms and conditions apply. Available at <a href="https://www.lifemiles.com/?utm_source=avianca&utm_medium=referral&utm_campaign=home_lifemiles">Lifemiles.com.</a> </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> These miles will count as minimum miles flown with avianca for the elite counter. To obtain and/or maintain Lifemiles Elite status within the program, the member must meet the number of qualifying miles and avianca flown miles required for each elite level, as well as any other requirements to obtain and/or maintain elite status. <a href="https://www.lifemiles.com/landing/partners/airline/AV-elite">See the requirements</a> for Lifemiles Elite status. </li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important; line-height: 1.7; margin-bottom: 16px;"> Applies to purchases on all destinations operated by avianca airlines. </li>
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