Frequently asked questions about pets on board

Learn about the conditions and requirements that you must meet if you travel with an animal.

On which airlines can I get this service if I book my ticket with Avianca?

Applies only for TACA Internacional, Lacsa, TACA Peru, Avianca and Avianca Ecuador S.A. The service does not apply for reservations with partner and / or codeshare airlines.

What documents should I have to travel with my pet?

Please show a copy of your vaccination certificate. Also, carry your sanitary inspection certificate, issued by a veterinarian. The validity of this document depends on the country. You may have to comply with other conditions if the regulations at your destination require it.

What conditions must I meet to travel with my pet on connecting flights?

If your pet weighs less than 20 kilograms, each of the segments must be a maximum of 4 hours. If your pet weighs less than 10 kilograms, each segment must be a maximum of 5 hours.

What requirements must I meet to travel with my dog or cat to Colombia?

You must have an original sanitary certificate that shows your animal is suitable to be transported. Its validity must not exceed 10 calendar days and it must state that your pet is free of infectious and parasitic diseases. It should also mention that it does not present fresh or healing wounds.

Also, please specify the species, identification, breed, sex, age and coat of the animal. In addition, you must inform of its vaccination plan. The vaccination certificate must be issued by a veterinarian indicating his or her professional license number.

What permission must I procure to transport small birds within Colombia?

To travel with these animals, you must request a mobilization request with the Regional Autonomous Corporation of the Black-Nare River Basins, CORNARE.

How do I obtain the sanitary inspection certificate in Colombia?

To request this certificate, you must submit a document in which a veterinarian mentions the breed, sex, age and health status of the animal. Likewise, you must attach a copy of the valid vaccination certificate. Keep in mind that you must also take your pet for inspection.

What is the validity of the health inspection certificate in Colombia?

In the case of ICA, this document is valid for 24 hours.

What documents should I submit when traveling to Spain with a dog or a cat?

  • Take the European passport for the transport of pets (vaccination certificate). It must be issued by a veterinarian and be endorsed by the competent authority. The document must establish that the animal has a rabies vaccine and, if necessary, complies with the preventive sanitary measures.
  • Identify your pet with your name and address.
  • Dogs and cats must be identified with electronic systems (transponder). This is a passive radio-frequency identification and reading device. It must comply with ISO 11784, use HDX or FDX-B technology and be readable by a device compatible with this standard. If you do not have one of these electronic systems, you must provide the form in which the identifier will be read.

What certificates should I process if I travel with my pet to Panama?

You must have the animal's health certificate, issued by the health authority of the place of origin. It must be authenticated in the country of origin by the Panamanian consul.

If your animal is a small species, you must present the export certificate issued by the health authority of the country of origin. It must state that the animal has been vaccinated against rabies.

How long in advance should I notify the arrival of my pet to Panama?

You must notify of its arrival 3 days in advance. Please fill out the application form for Home Quarantine. Request it by writing to the email cam@minsa.gob.pa.

On what days and at what times can my pet enter Panama?

Monday through Friday from 8:00 a.m. at 11:00 p.m. During these hours, the Quarantine Department of Panama, in charge of controlling the entry of pets into that country, is available at the Tocumen International Airport.

Pets are not accepted on Saturdays, Sundays or holidays, but your animal will remain in the kennels of this airport. In this case, a veterinarian from the Quarantine Department should be contacted. The service has a cost of USD 130 per animal and must be paid in cash. If for any reason you cannot pay this value, you must leave the pet in the Quarantine Department until Monday or until the next business day.

What requirements should I meet if I fly with my pet to Peru?

You must present the health certificate and the vaccination certificate of the animal, issued by the College of Health Doctors. This last document must have the blue format.

Can I travel with my four-legged friend from or to the Galapagos Islands?

If you travel from Baltra or San Cristóbal to another destination in Ecuador, you can take your pet. If you fly to any of these islands, you cannot take your animal.

What should I know if I want to travel with my pet to Isla Margarita?

If you fly to Porlamar with your dog or cat and of more than 4 months of age, you must present your rabies vaccination certificate. This document must be issued by a veterinarian and its validity must be one year.