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Travel with your 10-day or older baby and find out the benefits we offer.
Important: if you are traveling with another airline, you must verify the guidelines, conditions and restriction of the service of travelling with babies.
If your baby needs a seat
You can travel with up to 2 babies, check the conditions.
We will give the baby the food he or she needs. Check our special meals section.
You can reserve a cradle for your baby.
Age and weight
Your baby must meet the height and weight requirements when travelling so that he or she does not exceed the size of the cradle*29.5 X 13.38 X 8.82 inches or 74.93 X 33.99 X 22.40 centimeters, and your request is not denied.
When can I request a cradle for my baby?
When making your reservation through the call center or at counters. There is a limited quota per aircraft. We will take care of every detail so your baby travels on equipment in optimal condition.
When is the cradle installed?
When the plane takes off we will organize everything your baby needs. We will remove the cradle before landing.
The service is available for all routes operated by the A330 or B787. The quota on each aircraft is three cradles.
Due to operational matters, the plane assigned for you trip may vary. In this event, we cannot guarantee the service.
Flights operated by Avianca Ecuador S.A. do not offer this service.
For your comfort and your baby’s, we recommend you take a medical certificate from your pediatrician stating the weight and height of the baby.
* 29.5 X 13.38 X 8.82 inches or 74.93 X 33.99 X 22.40 centimeters.